September 24, 2021 / by Digicall Assist / Blog
mycar Tyre & Auto, rebranded from Kmart Tyre & Auto Service in 2019, has selected to partner with Digicall Assist for roadside assistance services for its customers. Under the multi-year deal, Digicall Assist provides mycar essential plus or logbook service customers Australia-wide assistance with flat tyres, flat batteries, lockouts, emergency fuel, towing and roadside repairs. […]
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How to get the best life and reliability from your car battery
October 25, 2022 / by James Greathead / Blog
Batteries are an essential product that we should all have a basic understanding about. There is often one or two, powering the majority of Internal Combustion Engine (ICE) vehicles on the road at the moment. Electric Vehicles (EVs) have a traditional battery and often thousands that provide the power instead of a combustible fuel. So […]
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Digicall Assist is re-certified for data security via IEC/ISO 27001:2013
September 27, 2022 / by James Greathead / Blog
Through a recent independent audit, Digicall Assist is proud to confirm our IEC/ISO 27001:2013 ISO Certification. This data security certification affirms our modern, proactive and digitally focused approach to clients, customers and stakeholders for the Digicall Assist business. Put simply, Digicall Assist can be trusted to manage valuable third-party information including data, assets, intellectual property […]
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Digicall Assist wins Group Business of the Year, again
December 1, 2021 / by Digicall Assist / Blog
Digicall Assist is part of the global Digicall Group, headquartered in South Africa. We’re delighted that we were awarded ‘Group Business of the Year’ for the second year in a row. Two of Digicall Assist’s Australian leadership team also received awards recognising their performance over the past year. Each year Digicall Group celebrates the best […]
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Club 4X4 partners with Digicall Assist to launch specialised roadside assistance
October 20, 2021 / by Digicall Assist / Blog
Club 4X4 has partnered with Digicall Assist to roll out a specialised roadside assistance service designed to cater to the 4X4 enthusiast, in a multi-year agreement announced this month. Club 4X4 offers insurance to customers with 4X4 vehicles, camper trailers, caravans, slide-on campers, and 5th wheelers. With a customer base that typically likes to travel […]
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Mycar partners with Digicall Assist for roadside assistance
September 24, 2021 / by Digicall Assist / Blog
mycar Tyre & Auto, rebranded from Kmart Tyre & Auto Service in 2019, has selected to partner with Digicall Assist for roadside assistance services for its customers. Under the multi-year deal, Digicall Assist provides mycar essential plus or logbook service customers Australia-wide assistance with flat tyres, flat batteries, lockouts, emergency fuel, towing and roadside repairs. […]
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Four reasons why B2B roadside assistance is right for your business
September 22, 2021 / by Digicall Assist / Blog
B2B roadside assistance, also known as wholesale roadside assistance, is when a specialist business provides roadside assist services on behalf of other organisations, such as insurance groups or automotive brands. That way, end motorists with a roadside assist policy receive the very best service in the event of a breakdown. With customer expectations around speed […]
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Youi inks deal with Digicall Assist as its roadside assistance partner
September 8, 2021 / by Digicall Assist / Blog
Youi has selected Digicall Assist as its roadside assistance partner, in a multi-year agreement announced today. Digicall Assist will provide end to end case management and national roadside assistance services to all Youi’s comprehensive car insurance policy holders. Youi is one of the only insurers in Australia that automatically includes roadside assistance in their car […]
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Friday night Trivia to keep the WFH blues at bay
September 1, 2021 / by Digicall Assist / Blog
It’s nearly two months into the Sydney lockdown and we’re staring down the barrel of at least another month before our 50-strong contact centre team can return to the office, so we’re all ready to chase the working-from-home blues away. What better way to do that than Friday night trivia! Digicall Assist’s Friday night trivia […]
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Free Australia-wide roadside assistance for healthcare and frontline workers
August 30, 2021 / by Digicall Assist / Blog
Once again Digicall Assist is delighted to provide free Australia-wide roadside assistance to frontline healthcare and emergency workers for the remainder of this year, as part of our long-term partnership with Suncorp Group. The joint offer by Digicall Assist and AAMI, part of Suncorp Group, makes free roadside assistance available to all medical practitioners, nurses, […]
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Woolworths Insurance picks Digicall Assist as its roadside assistance partner
August 25, 2021 / by Digicall Assist / Blog
Woolworths Insurance has selected Digicall Assist as its roadside assistance partner, in a multi-year agreement announced today. Digicall Assist will provide end-to-end case management and roadside assistance services to all Woolworths’ comprehensive car insurance and roadside assistance policy holders, right across Australia. Key features of the 24/7 service include a Woolworths-branded roadside assist app, live-tracking, […]
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