Premium Customer Assistance You Can Trust

At Digicall Assist, we understand that customer service can make or break your business. That’s why we provide responsive, professional and dedicated services by experienced and dedicated customer service experts. We deal with all matters professionally and according to your policies to create positive outcomes in every situation. Based in Sydney, we serve clients via our outsourced call centre service across Australia and New Zealand.

Our Australian based highly skilled team provide 24/7 support for:

  • First Line of Response – Digicall Assist is always available to respond quickly to urgent issues. Our emergency response services ensure the right customer experience.
  • Consumer Hotlines – Our locally based, highly trained team can respond to complex consumer enquiries, including pharmaceutical products, consumables, FMCG and electrical products.
  • Crisis Hotlines/Emergency Response Service – Digicall Assist can quickly get up to speed and take calls when your organisation needs to respond to a crisis.
  • Virtual Reception Services – Digicall Assist can help you create a great first impression by acting as your dedicated Virtual Receptionist.
  • Marketing Campaigns – Digicall Assist can manage your enquiry line during times of high-demand drive by marketing and advertising campaigns.

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