Our commitment to excellence is supported by an impressive Australia-wide network of independent, quality providers for roadside assistance.
Our carefully curated network has grown over many years to ensure excellence in customer experience. The network is actively managed by a dedicated team in Sydney, who:
Digicall Assist recognizes our most outstanding roadside assistance providers across Australia through our annual Provider Excellence Awards. Learn more about how we celebrate the best performers and those who best support Digicall Assist mission to deliver exceptional customer experience.
Roadside Technician, James from Southern Cross Roadside Assistance, shares what he loves about roadside assistance
Digicall Assist uses an advanced compliance and dispatch system to deliver bespoke solutions.This cutting-edge system manages all interactions with our supply network and ensures we:
Digicall Assist’s point of difference is that we recruit and establish a group of dedicated providers to meet your specific needs. We do not believe in a one-size-fits-all approach.
Your dedicated group may include a preferred accident or repairer network for a manufacturer or a group of franchises for a dealer network.
We are able to mobilise a specialised team very quickly, thanks to our excellent relationships with all our providers, and our in-depth knowledge of their skills and strengths.
We’re always on the lookout for talented roadside assist businesses, including mechanics and towing operators, to join our national network of Providers. Check out the benefits of being part of our national network, and complete the form to request to join.