Excellence On Call


Our team members have extensive experience in providing reliable and responsive customer assistance services. We specialise in national roadside assistance, customer liaison, insurance services and more. With over 15 years of industry experience, Digicall Assist is Australia and New Zealand’s trusted customer assistance provider. Based in Sydney, we provide premium services to ensure a smooth customer experience every time.


Michael Curtin, MBA, AIM

CEO

Michael has been with the business since 2004 and has played a major role in the ongoing success of our automotive team. Previously holding the role of Businesses Development Director with International SOS, as CEO he now has overall responsibility for Digicall Assist throughout the Australasia region.

Michael has extensive experience in the automotive industry, working in both wholesale and retail. Before joining International SOS, Michael worked for leading brands including Robert Bosch and Siemens VDO. He also held the role of Southern Region Manager for Melbourne’s Holden Special Vehicles.

With a strong customer focus, Michael ensures that Digicall Assist services always deliver an optimal client experience.


Geoff Ohlsen

Sales Manager, Australasia

Returning to our business in 2017, Geoff has over 13 years’ experience working with and assisting major global companies with their risk management, employee safety and customer satisfaction.

Geoff is a versatile and highly experienced Operations and Sales Professional, with expertise in driving business functions, leading and developing high performing teams, creating innovative operational strategies and enabling cost savings through productivity improvements and strategic focus.

Working across multiple industries and industry verticals including Automotive, Finance, Government, Fleet, Not For Profit, Retail and Insurance, Geoff is responsible for driving the business and leads our Sales and Client Relationship team.


Luke Laurence

Provider Network Manager

Luke adds strength to our existing network team with his extensive experience in the roadside assistance industry, including his most recent role as National Manager for Automotive Networks at AWP. Luke brings with him vast experience in operations, logistics, sales, strategic sourcing, dispute resolution, claims and people management. Luke is highly capable in managing teams to achieve more efficient, innovative processes to achieve the ultimate in customer satisfaction and exceptional results.

In this role, Luke’s key focus is to manage our national provider network closely to ensure we have the right providers attending all breakdown events – wherever they occur across Australia and New Zealand. He also works to ensure we are a good partner to your business.

top