What happens when a passenger gets locked in a car?
/ By Digicall Assist
Whether it’s a breakdown or a busted tyre, every person needing roadside assistance gets prioritised help. However, when a passenger’s health or safety is at risk – such as…
Announcing the world’s first multi-lingual roadside assistance self-help app
/ By Digicall Assist
Digicall Assist is delighted to announce the launch of the world’s first multi-lingual roadside assistance self-help app. The easy-to-use app delivers not just a better customer experience, but also…
What happens when you break down in a remote area with no phone service?
/ By Digicall Assist
While a breakdown may seem catastrophic at the time, it’s often a simple issue for a roadside assistance provider to resolve. Most breakdowns happen within 10km of a service…
Helping to fight homelessness with the Vinnies CEO Sleepout®
/ By Digicall Assist
On Thursday 20 June, I will spend the longest and coldest night of the year sleeping on the concrete at White Bay Cruise Terminal in Sydney as part of…
What to do when your car breaks down
/ By Digicall Assist
Breaking down in your car can be stressful. The good news is, by keeping calm and following this simple 3-step guide, you can get back on the road in…
The most common causes of car breakdowns – and how to avoid them
/ By Digicall Assist
Car breakdowns seem to have a knack of happening when we least expect it — and usually when we have something really important to do! Some simple proactive steps…
Meet The Team – Ricky, Digicall Assist, Shift Supervisor
/ By Digicall Assist
Meet Ritwik, better known as “Ricky” to his team mates, one of Digicall Assist’s Shift Supervisors. Ricky is a highly valued member of the team, who can be counted…
Leading Fleet Management Firm ORIX Australia Chooses Digicall Assist for Roadside
/ By Digicall Assist
Leading fleet management supplier ORIX Australia have recently appointed Digicall Assist as their Roadside Assistance provider joining an already strong stable of fleet-based clients. Digicall Assist will begin providing…
Meet The Team – Andrew, Digicall Assist, Customer Service Consultant
/ By Digicall Assist
Meet Andrew, one of Digicall Assist’s knowledgeable and friendly Customer Service Consultants. Andrew’s flourished in his role, transitioning from life as a mechanic working in an auto workshop to…
Digicall Assist Taking Real Climate Action with Greenfleet
/ By Digicall Assist
Digicall Assist recently celebrated their successful partnership with Carbon Offset provider, Greenfleet, attending and participating in a tree planting expedition. Greenfleet is Australia’s most respected source of biodiverse carbon…