Meet The Team – Annaleise, Digicall Assist Shift Supervisor
Meet Annaleise, one of Digicall Assist’s Shift Supervisors and a rising star in our team. Annaleise was quickly recognised as a very caring person who would be great at...
Digicall Assist Partners With Ethical Insurer, Huddle
Innovative and ethical Insurance provider Huddle, recently appointed Digicall Assist as their roadside assistance provider as they grow their car insurance customer base in Australia. Huddle is underwritten by Digicall...
Digicall Assist Innovates Recruitment Process With First Assessment Centre
Recently Digicall Assist ran an “Assessment centre”, trialling a new way of recruiting staff for our contact centre. The assessment centre was held on Saturday 3rd March, 10am at...
When Roadside Assistance Plays A Critical Role
Recently the Digicall Assist contact centre and roadside assistance teams played a critical role in achieving a positive outcome during a distressing and potentially very dangerous situation. In February...
Meet The Team – Tim Cantello, Digicall Assist, Service Provider Manager
Meet Tim Cantello, our long-serving, bearded manager of our large and growing network of mechanics who provide roadside across Australia. How long have you been working at Digicall Assist?...
Digicall Assist To Attend The World’s Leading Auto Industry Event
Digicall Assist prides itself in leading the industry when it comes to providing efficient and innovative roadside assistance and customer service. As a key roadside assistance and customer service...
GOFAR and Digicall Assist partner to provide Australia’s smartest roadside assistance programme
Digicall Assist have partnered with tech company GOFAR to provide roadside assistance to GOFAR members as they scale their membership base in Australia and New Zealand. GOFAR is Australia’s...
Digicall Assist Executes A Seamless Office Relocation
Digicall Assist’s recent growth and success has meant a necessary relocation to new office premises. As an organisation that bears the responsibility of providing 24/7 customer and roadside assistance...
Kia Australia Appoints Digicall Assist For Roadside
Digicall Assist have been appointed by Kia Motors Australia as their Roadside Assistance Service Provider. The appointment was made after KMAu put to market one of the key planks...
Digicall Assist helps couple in search and rescue mission
A Premium Customer Service Story Digicall Assist were recently involved in a search and rescue mission of a couple stranded in a national park in NSW. Our contact centre...