Australia’s summer of horror veered from one extreme to the next. First, catastrophic bushfires engulfed much of the country for months, only then for the welcome rains that finally...
Online motor vehicle insurance company PD Insurance has chosen Digicall Assist as its roadside assistance partner, in a multi-year agreement announced today. The agreement strengthens Digicall Assist’s footprint within...
Being a world-class roadside assistance provider goes far beyond simply having solid motor vehicle expertise. Customer service, adaptability and safety compliance are other essential attributes. The providers – such...
When a motorist finds themselves in a breakdown situation, our innovative technology and operations allow us to take swift action and get them on their way again. But it’s...
Roadside assistance is an increasingly sophisticated tech operation. At the heart of assistance are our people, who are critical in providing an exceptional customer experience. Yet alongside them, every...
When your mission is to deliver the very highest level of service and care to your clients and their customers, having world-class agents is fundamental. At Digicall Assist, when...
Whether it’s a breakdown or a busted tyre, every person needing roadside assistance gets prioritised help. However, when a passenger’s health or safety is at risk – such as...
Digicall Assist is delighted to announce the launch of the world’s first multi-lingual roadside assistance self-help app. The easy-to-use app delivers not just a better customer experience, but also...
While a breakdown may seem catastrophic at the time, it’s often a simple issue for a roadside assistance provider to resolve. Most breakdowns happen within 10km of a service...
On Thursday 20 June, I will spend the longest and coldest night of the year sleeping on the concrete at White Bay Cruise Terminal in Sydney as part of...