Kia Australia Appoints Digicall Assist For Roadside

Digicall Assist have been appointed by Kia Motors Australia as their Roadside Assistance Service Provider.

The appointment was made after KMAu put to market one of the key planks of the company’s industry-leading 7 Year Warranty program. Following the extensive tender process, Digicall Assist takes up the mantle from December 1, providing Roadside Assistance and also dealer location, vehicle, and promotional enquiries from their Sydney-based call centre.

Kia announced the appointment to their dealer network last week.

“Digicall Assist comes with a vast amount of experience from the top down and will certainly offer the brand and our customers improved benefits that would be seen as commensurate with Kia’s ever-growing needs and expectations,” Phil Murray, Head of After Sales, Kia Motors Australia, said.

The Kia appointment adds to the stable of leading global and Australian Automotive, Insurance and Fleet Management brands choosing Digicall Assist as their roadside assistance partner.

Kia is a market leader in warranty and customer service in Australia and is experiencing significant sales growth, sitting in the top 10 manufacturers with sales up more than 20 per cent year-on-year for the past three years. (source: VFACTS New Vehicle sales)

“We are honored to be chosen as a trusted partner providing a seamless customer experience on the frontline and at the roadside for a leading brand like KIA. It is something our whole team can be extremely proud of,” Michael Curtin, CEO of Digicall Assist Australia, said.

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