Conrad Erasmus appointed CEO of Digicall Group

Conrad Erasmus will take over the reins as the new Chief Executive Officer of Digicall Group, effective from May 1, 2024. “Conrad, who has been an integral part of the Digicall team since October 2015 serving as the Group Chief Financial Officer, is stepping up to lead the company into its next phase of growth […]

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The customer overview of Roadside Assistance programs

Australia has a lot of vehicles on the road! We’re a nation used to our own personal and private transport solutions. Vehicles owned when compared with citizens in the country is relatively high compared to other locations around the World. In Australia it is estimated that there are more than 21 million registered vehicles.  An […]

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Digicall Assist Employee Engagement Survey results and process

Digicall Assist recently conducted an open and transparent internal audit of our employee engagement and satisfaction for 2023. Maximising team member happiness at work and interest in their roles as well as likelihood to recommend our brand to others as a place of work is vital in the premium call centre business. The Digicall Assist […]

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